Buying:

We cater to buyers all across Australia. The item location is indicated by postcode and you can filter the selection for your city. Our prices do not include shipping. Bear in mind that while we will always do our best to obtain a delivery quote, shipping to remote areas can be expensive or impossible to some areas.

You may Contact Us to get a shipping quote or you can arrange shipping/local pickup yourself.

Selling:

Our DIY selling option is available for all sellers. Please first Contact Us to ascertain whether it is practical to list your item if you are in a remote or non-metropolitan area. Shipping costs will iinfluence a buyer's willingness to purchase.

Our Concierge selling option is available in the Sydney metro area.

If you are unsure how to value your item, we are happy to assist.
Get in touch via our contact page and select ‘I’d like to sell something’ in the ‘My enquiry is about…’ field.

We calculate commission on the selling price. Our commission is 25% for DIY sellers or 33% for our Concierge Service sellers.

Yes, though we’d like to think that Two Design Lovers is the best place to sell your pre-loved items. It is a condition of listing with us that you may not offer your item elsewhere at a lower price.

Two Design Lovers is not the right place to sell your pre-loved IKEA or low quality furniture. If you believe you have a unique and quality item that you are prepared to list for less than $500 please send an email with a photo of the item to info@twodesignlovers.com for our consideration.

Yes. Second hand lighting must be in working order and wired for Australian standards.

No. You may take photos on a phone or camera. We do our magic to make your photo look good. Bear in mind that we can only work with what you give us. A photo taken in poor quality light that affects how the colour looks may mislead a buyer and cost you money for a valid Return. See our photo guidelines above.

• As soon as your item sells, we begin the process of coordinating pick up and delivery. That can take up to 21 days depending on the availability and location of the buyer and seller, and the logistics schedule of the delivery provider.
• Following delivery, we allow buyers 24 hours to notify us of any defect in the item.
• If there is no issue, we process payments to sellers. Typically payment will be received within 14 days of the item being picked up.
• Sellers should note that, sometimes it might not be practical to deliver to the buyer on the same day the item is collected from the seller in which case the item will be safely stored by our professional delivery partner during the interim.
• The time for payment will only start following the completed delivery to the buyer.

It’s a condition of listing an item for sale with Two Design Lovers that you notify us immediately if your item ceases to be available. You can send us an email at info@twodesignlovers.com or contact us here. You can check our Terms and Conditions for further details.

If you are short on time, we can schedule an appointment where we come to your home to photograph and detail the item for your listing. We charge 33% commission for our Concierge Service clients. This service is currently available within the Sydney metropolitan area.